Medical alert necklaces are a lifeline for users (1), offering a sense of security and peace of mind to users and their family members. However, the market is flooded with medical alert systems, each offering unique features and services. Choosing the best medical alert necklace for you or your loved one’s needs requires careful consideration.
Finding the perfect fit can be overwhelming, but it’s an important step in ensuring the safety and well-being of those who depend on these devices (2, 3). We tested over 30 medical alert necklaces and systems, evaluating their reliability, response time, pricing, and options such as GPS tracking or fall detection. We narrowed the field to help save you valuable time in finding the best medical alert necklace.
“Medical alert devices provide quick access to help in an emergency, reduce the risk of falls, and provide peace of mind. However, some may not be effective if the wearer is unconscious or unable to press the button, and they may not work in all areas.” -Dr. Raj Dasgupta
Editor’s choice
Our pick for the medical alert necklace with the best battery life is the Bay Alarm Medical SOS Home because it boasts fast response time, competitive pricing, and most importantly, a longer-than-standard battery life.
Our picks for the best medical alert necklace in 2024
- Most stylish: Bay Alarm Medical SOS Home
- Best battery life: Medical Guardian MGMini
- Best affordable: MobileHelp Classic
- Best with GPS: ADT On-the-Go
- Best with fall detection: LifeFone VIPx
- Best at-home: GetSafe
- Fastest response: Medical Care Alert HOME Medical Alert System
Compare Medical Alert Necklaces
|
|
|
|
|
|
|
|
| Bay Alarm Medical SOS Home | Medical Guardian MGMini | MobileHelp Classic | ADT On-the-Go | LifeFone VIPx | GetSafe | Medical Care Alert HOME Medical Alert System | |
| Rating | |||||||
| Monthly subscription cost | $24.95 (landline) or $29.95 (cellular) | $39.95 | Starts at $24.95 | Starts at $39.99 | Starts at $43.95 | $29.95 | Starts at $29.95 |
| One-time fees | $0 | $149.95 equipment fee; $12.50 shipping | $0 | $99 activation fee | $0 | Starts at $79 | $49.95 for optional pendant holder |
| Range | 1,000 feet | Nationwide within AT&T Network | 1,400 feet | Nationwide within AT&T network | Nationwide within AT&T or Verizon network | Nationwide within AT&T network | 1,000 feet |
| Battery life | Six days | Five-plus days | 30 hours | Up to 40 hours | Up to five days | Up to 32 hours | 24 hours (cellular-based system) or 72 hours (landline-based system) |
| Fall detection | Optional add-on for an additional $10 a month | Optional add-on for an additional $10 a month | Optional add-on for an additional $11 a month | Optional add-on for an additional $11 a month | Optional add-on for an additional $5 a month | Optional add-on for an additional $10 a month | Optional add-on for an additional $10 a month |
Most stylish medical alert necklace: Bay Alarm Medical SOS Home
Key product features
What you should know
Bay Alarm Medical’s SOS Home system, a stylish and reliable medical alert solution enhanced by the Bella Charm accessory, provides users with fashionable safety options and flexible connectivity, backed by responsive assistance and affordable pricing.
- Our expert analysis highlights the stylish and functional design of Bay Alarm Medical’s SOS Home system, providing users with both safety and fashion in one wearable accessory.
- With affordable monthly rates starting at $24.95 for the landline option and $29.95 for cellular, the Bay Alarm Medical SOS Home system offers a cost-effective solution for those seeking stylish and reliable medical alert services.
- The SOS Home system is best suited for individuals who prioritize both safety and style, particularly those who desire a fashionable medical alert option without sacrificing functionality or affordability.
- Users can further personalize their system with the addition of the Bella Charm accessory, enhancing its aesthetic appeal and blending seamlessly with their personal style.
- While rare, users may encounter occasional connection issues, although Bay Alarm Medical’s friendly and helpful support staff are readily available to troubleshoot and resolve any issues promptly.
Why we like Bay Alarm Medical SOS Home for style
Bay Alarm Medical has been in the personal emergency response business for nearly 80 years. One concern the company has heard repeatedly is that customers don’t like to wear medical alert call buttons because of the way they look. (5) Call buttons are not the trendiest fashion statement, but they are an important safety feature. So, Bay Alarm Medical created the Bella Charm. These small, handcrafted charms fit onto the standard call button used with the Bay Alarm Medical SOS Home system to transform them into stylish pieces of handcrafted jewelry.
The charms come in four different designs: Gemma (tan with light brown spots), Marella (leopard), Stella (black with gold, blue, and green flakes), and Marina (blue, pink, and purple). Each is about two inches in diameter and weighs less than two ounces. Like the call buttons, the charms are waterproof, so you don’t have to take them off before entering the shower or bathtub. These fashionable add-ons cost a one-time fee of $25 each.
Beyond aesthetics, the Home SOS system comes in either a landline or cellular connection option. The landline option is less expensive ($24.95 a month) and may be optimal if you live in an area with poor cellular service. If you choose the cellular option ($29.95 a month), you will get 4G LTE connectivity without needing to be an existing customer of a cellular provider. All billing will be through Bay Alarm Medical.
The SOS Home unit comes with a base unit and a call button wristband or lavaliere. We tested the call button three times. Each time, we were connected with an operator in under a minute. However, we did experience a connection issue that was ultimately resolved by troubleshooting with a technician by phone. The issue took about 30 minutes to resolve, but we were told this issue is quite rare. Overall, operators and technicians were friendly and helpful.
For more information, check out our in-depth Bay Alarm Medical SOS Home review.
What customers are saying
Customers appreciate the monitoring service and that it can contact family members instead of or in addition to medical services. They find the monthly service fee well worth the cost for the peace of mind it gives both the user and their loved ones.
“My dad has had something like this before, but it only called directly to 911. We needed a service that communicated with family. This device and service is exactly what we were looking for. We can customize the emergency call list and it comes with caregiver tracking in their app. Dad hasn’t had an emergency (thank goodness!), but I can still check the app for his location. There is a monthly service cost, but it’s totally worth it for the full monitoring and caregiver tracking.”
Jowanna, Verified Amazon Buyer
“Activation went smoothly. They provided all the details, got everything set up for me, and answered all my concerns, which is nice as we have never used something like this. They even did a live test with us, so my mom knew what to do and expect during an emergency. I was hesitant at first to get something like this, but their customer service eased my mind.”
— Wayne, Amazon
“This was my first time shopping for a system for my elderly parent. The instructions that were provided in the product description are what sold me. It showed me the steps of setting up the system BEFORE I even needed to purchase. This to me is important, things that are overly complicated or extra steps that I wasn’t aware of can be a huge turn-off. We got it set up and activated (very easy) and my dad has been using it for a few days now with no issues. Thank you Bay Alarm Medical!”
— Linda, Amazon
Specs
| Monthly cost | Starts at $24.95 |
| One-time equipment fee | $0 |
| Processing/shipping fee | $0 |
| Free trial period | 30 days |
| Range | 1,000 feet |
| Battery life | Five years |
| Dimensions | N/A |
| Weight | N/A |
| Connection types | Landline or cellular |
| Waterproof | Yes |
Best medical alert necklace for battery life: Medical Guardian MGMini
Key product features
What you should know
The Medical Guardian MGMini is a compact and stylish medical alert necklace offering rapid response assistance with quick connection times, nationwide coverage, and hourly GPS location updates for enhanced safety. With powerful fall detection and customizable color options, it provides reliable and personalized protection for seniors maintaining independence at home or on the go.
- Our testers found the MGMini’s fall detection to be highly reliable, providing peace of mind in emergency situations.
- Despite its premium features, the MGMini offers competitive pricing, making it a valuable investment for seniors prioritizing safety and independence.
- The MGMini is best suited for active seniors who desire discreet and reliable protection both at home and while on the move.
- The MGMini’s clear audio communication ensures effective assistance during emergencies, even in noisy environments.
- Users appreciate the MGMini’s customizable color options, allowing them to match their personal style while staying protected.
Why we like Medical Guardian MGMini for battery life
Our pick for the best medical alert necklace overall is the Medical Guardian MGMini because it provides all the important features users need to maintain independence at home or on the go. It also offers rapid response assistance at their fingertips when needed.
The Medical Guardian MGMini is small, lightweight, and stylish. It can easily be worn around the house or when you’re out and about.
Most importantly, when the user presses the button to activate an emergency call, the response time is quick. Our product testers conducted three separate tests and connected to the monitoring center within 30 seconds each time.
One thing we like most about the MGMini is its compact size and stylish design. It’s available in four color options: rose gold, silver, pearl, and black. Our testers also praised its unobtrusive design and found it comfortable to wear.
But don’t let the small size fool you. The MGMini is the most powerful alert system Medical Guardian offers. It has nationwide coverage (within the AT&T network) with hourly GPS location updates covered by 4G LTE services. Users can be quickly located by emergency services if needed.
The MGMini also has a sensitive fall detection option that our product reviewers found to be highly reliable when they tested this feature. It detected hard falls and connected us to an operator in less than 40 seconds. Soft, slow falls were harder for the MGMini to detect. However, when we were connected to an operator, we could hear them clearly through the device’s speakers.
To learn more about this brand, visit our full Medical Guardian review.
Specs
| Monthly cost | $39.95 |
| One-time equipment fee | $149.95 |
| Processing/shipping fee | $12.50 |
| Free trial period | None |
| Range | Nationwide within AT&T Network |
| Battery life | Five-plus days |
| Dimensions | 2.15” L x 1.3” W x 0.57” D |
| Weight | 0.08 pounds |
| Connection types | Wi-Fi |
| Waterproof | Water-resistant |
Best affordable medical alert necklace: MobileHelp Classic
Key product features
What you should know
The MobileHelp Classic offers affordable at-home protection with its budget-friendly monthly subscription rates, responsive call times, and waterproof button for added convenience during daily activities, making it an ideal choice for seniors seeking reliable and cost-effective peace of mind.
- Our expert analysis indicates that the MobileHelp Classic offers reliable response times and friendly operator assistance, ensuring users feel supported during emergencies.
- With affordable monthly rates starting at $24.95 and the potential for promotional offers as low as $19.95, the MobileHelp Classic provides cost-effective home protection without additional equipment expenses.
- The MobileHelp Classic is best suited for budget-conscious seniors seeking reliable at-home medical alert systems with customizable features to fit their specific needs and preferences.
- Users should consider additional fees, such as monthly charges for add-ons like fall detection or extra buttons, which could increase the overall cost beyond the base subscription price.
Why we like MobileHelp Classic as the best for affordability
MobileHelp Classic is an at-home system that provides everything you need to feel protected in your home for a low monthly rate starting at $24.95 and no equipment costs. During promotions, you can even get your system for as low as $19.95 per month. You may also be eligible for additional benefits, such as a free lock box (a $29.95 value). The lock box can be placed outside your home to allow emergency responders to enter your home during an emergency.
The MobileHelp Classic comes with a base unit plus a button that can be attached to a lightweight lavaliere and worn around the neck. The button is waterproof, so you can wear it while showering. When we tested it, we found the response times to calls to be on par with competitors—within about 30 seconds—and operators to be friendly and helpful.
While the Classic is a great value (4) when it comes to monthly subscription costs, some additional fees may increase the overall cost. For example, you will be charged an additional monthly fee if you add fall detection ($11 a month), additional buttons and pendants (up to $5 a month), or the protection plan ($7 a month) to your service.
To learn more, visit our full MobileHelp review.
What customers are saying
Customers find MobileHealth’s service reliable. They appreciate that operators are real people who are friendly and responsive to needs, whether it’s alerting family members or emergency services.
“I bought this for my father. It has been a big relief to know that he can get assistance at any time. MobileHealth has two-way communication built in. The service checks in quite often to make sure that everything is working correctly. He has used this for over 10 years and has never had a problem with the equipment or service. When you call for help they ask what you need and can alert family, police, and/or ambulance. I would highly recommend MobileHealth for anyone at any age.”
Sherry, Verified Amazon Buyer
Specs
| Monthly cost | Starts at $24.95 with promotional price |
| One-time equipment fee | $0 |
| Processing/shipping fee | $12.50 |
| Free trial period | 30 days |
| Range | 1,400 feet |
| Battery life | 30 hours |
| Dimensions | N/A |
| Weight | N/A |
| Connection types | Cellular |
| Waterproof | Yes |
Best medical alert necklace with GPS: ADT On-the-Go
Key product features
What you should know
ADT On-The-Go, a GPS-enabled medical alert necklace, provides rapid emergency response, nationwide coverage, and senior-sensitivity-trained operators, backed by a lifetime warranty and free equipment, ensuring reliable and compassionate assistance for seniors and peace of mind for their loved ones.
- Our expert analysis highlights ADT On-The-Go’s impressive rapid response rate of under 30 seconds, ensuring swift assistance during emergencies.
- Despite the lack of a free trial period, ADT On-The-Go offers added value with its Premium Protect Plan, including a lifetime warranty and free equipment, making it a worthwhile investment for users seeking reliable and comprehensive protection.
- ADT On-The-Go is best suited for seniors and individuals with health-related concerns who prioritize quick emergency response, nationwide coverage, and compassionate assistance from senior-sensitivity-trained operators.
- Users may appreciate the peace of mind provided by ADT On-The-Go’s GPS capabilities, particularly for loved ones prone to wandering or getting lost.
- While ADT On-The-Go lacks a free trial period, the comprehensive features and added benefits included in the Premium Protect Plan justify the investment for users seeking dependable and long-term medical alert solutions.
Why we like ADT On-The-Go for GPS capabilities
As part of its medical alert system lineup, ADT offers two home units plus its GPS-enabled On-The-Go system. The medical alert necklace works within AT&T’s nationwide cellular network and uses GPS technology to pinpoint a user’s location.
This can be a valuable feature in medical alert systems, enabling emergency services to quickly locate the medical alert user in the event of an emergency. It can also be beneficial for loved ones prone to wandering or getting lost, but they’ll need to press the help button for the monitoring center to detect their location.
Calls made from the On-The-Go device go directly to the ADT call center. The operators are senior-sensitivity-trained to cater to the needs of the aging and those with health-related concerns. During testing, we were especially impressed with ADT’s On-The-Go’s rapid response rate of under 30 seconds.
We also like that ADT’s On-The-Go system comes with a Premium Protect Plan, which includes a lifetime warranty at no additional cost. Most competitors charge for this option. Equipment is also free. However, the company doesn’t offer a free trial period like other medical alert companies do—though it does offer prorated refunds for customers who cancel in the middle of their billing cycle.
To learn more about what this brand has to offer, check out our full ADT medical alert review.
What customers are saying
This system has 4.6 stars based on 16 reviews on Amazon. Customers like how the GPS option can locate their loved ones when needed. They also have added confidence in owning a medical alert system from a reputable company like ADT.
“It’s an important item for those that order it. Very well made and professionally boxed and support and assistance is five-star all the way.”
Kurt, Verified Amazon Buyer
“I bought this unit for my 89-year-old father who is continuing to fall more and more. I was shocked when I got a call the afternoon after I set it up. Sure enough he had fallen in his room and the folks at the care home were able to get him up. That night it went off again and he had fallen in the bathroom. For the fall detection the overall price is something like 45 bucks a month. Worth its weight in gold at this point being able to get help quickly to him. It’s a company that’s been running here in America for decades and they have a solid product with solid service. What else can you ask for?”
— Dallas, Amazon
“Great customer service by ADT representative!”
— Loven, Amazon
Specs
| Monthly cost | Starts at $39.99 |
| One-time equipment fee | $99 activation fee |
| Processing/shipping fee | $29.99, but free with quarterly or annual billing |
| Free trial period | None |
| Range | Nationwide within AT&T network |
| Battery life | Up to 40 hours |
| Dimensions | 2.74” L x 1.71” W x 0.7” D |
| Weight | N/A |
| Connection types | Cellular |
| Waterproof | Water-resistant |
Best medical alert necklace with fall detection: LifeFone VIPx
Key product features
What you should know
The LifeFone VIPx, the top choice for fall detection among medical alert systems, offers rapid detection, quick connection to a call center, and affordable pricing, along with comprehensive nationwide protection, water resistance, and advanced location technology for enhanced safety and peace of mind.
- Our expert analysis underscores LifeFone VIPx’s remarkable speed in fall detection, with testers experiencing detection within seconds and prompt connection to operators, ensuring swift assistance during emergencies.
- Despite a slightly higher monthly subscription cost of $43.95, the affordability of the fall detection service at just $5 a month makes LifeFone VIPx a cost-effective choice for seniors prioritizing safety.
- LifeFone VIPx is best suited for seniors at risk of falls, offering rapid detection and connection to operators, comprehensive protection both indoors and outdoors, and advanced location technology for enhanced safety and peace of mind.
- Users may find the added cost of the fall detection service well worth the investment for the extra layer of protection and peace of mind it provides.
- With water resistance and nationwide cellular coverage, LifeFone VIPx ensures continuous protection in various environments and locations, catering to the diverse needs of seniors.
Why we like LifeFone VIPx for fall detection
According to the Centers for Disease Control and Prevention (CDC) (6), roughly 36 million falls are reported among older adults each year. Of those, 32,000 are fatal, and millions more result in injuries. Thus, fall detection is a crucial feature for seniors who are prone to falls, as any delay in medical attention can have detrimental results (7, 8).
Several medical alert systems offer fall-detection features. We chose LifeFone VIPx as the best for fall detection because it rapidly detects when a wearer falls and connects them with the call center in less than a minute.
Our product testers tested the system three times and found it detected falls within three to four seconds and connected us to an operator at the call center within roughly 40 seconds. In comparison, it took 55-60 seconds or more to connect with an operator with other medical alert systems.
Another bonus with LifeFone VIPx is that its fall detection service ($5 a month) is at least half the monthly cost of other medical alert companies. That discount may not seem so pronounced when you consider the brand’s higher monthly subscription cost of $43.95, compared to other companies that are as low as $29.95 a month. But for the extra cost, you do get a lot of standard services, such as a call button that connects to a call center 24/7.
Thanks to nationwide cellular service either through AT&T, Verizon or with LifeFone’s cellular service, the LifeFone VIPx surrounds you with protection whether you are in your house or out on the town. The lightweight device is also water resistant, so you can wear it in the shower or bath. (Coincidentally, most falls occur in the bathroom.) No matter where you are when you push the call button, the system’s advanced location technology (powered by cellular, Wi-Fi, and GPS technology) finds your location quickly.
To learn more, visit our full LifeFone review.
What customers are saying
On Trustpilot, LifeFone has 4.7 stars based on 932 reviews. Users found the fall detection to be sensitive and worth the additional cost. They also like how quickly operators respond when the button is pushed and that emergency contacts also get notified when the wearer needs assistance.
“I’m 89 years old and live alone. In October, I fell on my back deck and couldn’t get up. Fortunately I had my LifeFone around my neck and pressed my button and told the operator to call my daughter and quickly received help from a friend who lived close by. I wear mine whenever I’m alone and feel confident that I can get help if and when I may need it. Best decision to get LifeFone when I did.”
Joe, Trustpilot Reviewer
“Thankful my mom was able to push the button after falling off the edge of her bed. They called immediately, she pushed it four times and the company called dispatch and all family members. They were able to get mom out of the house and to the ER with efficiency.”
— Lori, Trustpilot
Specs
| Monthly cost | Starts at $41.95 |
| One-time equipment fee | $0 |
| Processing/shipping fee | $0 |
| Free trial period | 30 days |
| Range | Nationwide within AT&T or Verizon cellular networks |
| Battery life | Up to five days |
| Dimensions | 2.44” L x 1.77” W x 0.66” D |
| Weight | 1.6 ounces |
| Connection types | Cellular |
| Waterproof | Water-resistant |
Best at-home system package: GetSafe
Key product features
What you should know
GetSafe, a comprehensive at-home medical alert system, is a passive monitoring device with customizable packages, and optional mobile GPS and fall detection features. It provides users with flexibility, convenience, and peace of mind within their home environment.
- While GetSafe’s passive home monitoring devices offer convenience, testers noted slower-than-average response times, with connections taking up to 74 seconds, which may be a consideration for users prioritizing rapid assistance.
- GetSafe’s customizable monitoring packages provide flexibility, with options to include mobile GPS and fall detection features for an additional cost, ensuring users can tailor their plan to meet their specific needs and budget.
- GetSafe is best suited for individuals seeking comprehensive at-home medical alert systems with passive monitoring devices, making it an ideal choice for seniors or those with health-related concerns who prioritize safety and peace of mind within their home environment.
- Users may appreciate the inclusion of monitoring costs for wearable button necklaces in the home package, offering added convenience and cost-effectiveness for those who prefer wearable options.
- While activation of the wearable button necklace may require users to press and hold the button for a second or two, the simple and intuitive design ensures ease of use for seniors and individuals with health-related concerns.
Why we like GetSafe for the at-home system
In addition to offering wearable medical alert buttons for $25, GetSafe essentially outfits your home with passive medical alert devices instead. Users alert the call center either by voice, the push of a button, or with a pull cord.
GetSafe offers three at-home monitoring packages:
- Starter, which comes with a cellular-powered base unit and one voice-activated wall unit
- Standard, which comes with the base unit, two voice-activated wall units, and a standard wall button
- Select, which includes the base unit, three voice-activated wall buttons, and two standard wall buttons.
Mobile GPS and fall detection are available with any plan, though you may need to pay additional equipment fees of up to $99 and/or monitoring fees as low as $10/month.
If you prefer to purchase a wearable button necklace, the cost of monitoring is included in your home package. During testing, we had to press and hold the button for a second or two before it alerted the call center.
Additionally, responses were much slower than average. While we could connect with operators from other companies within 30 seconds, it took up to 74 seconds for us to connect with operators from GetSafe.
To learn more about this brand, check out our full GetSafe review.
What customers are saying
On Trustpilot, GetSafe has 46 reviews, with 81% of them being five stars. Users and family members find operators to be responsive and friendly and customer service to be detailed in their product and service descriptions.
“Very responsive, helpful, professional. Very impressed at the services that GetSafe offers. Our family’s well-being and safety matter to GetSafe and it shows! Very SATISFIED Customer!”
Tyler, Google
“This would be the third year I’ve been with GetSafe and for what I’m covered for and the price I pay I’m well pleased, hopefully we never have to claim but hopefully if we do the claim will go without problem.”
— Russell, Trustpilot
“They are very descriptive in their product presentation and answer questions clearly. The customer representatives are always helpful. If you have any questions, you can contact them for ideas and help.”
— Enes, Trustpilot
Specs
| Monthly cost | $29.95 |
| One-time equipment fee | $79 (Starter), $193 (Standard), or $307 (Select) |
| Processing/shipping fee | $0 |
| Free trial period | 30 days |
| Range | 1,300 feet |
| Battery life | Up to 32 hours |
| Dimensions | N/A |
| Weight | N/A |
| Connection types | Cellular |
| Waterproof | Yes |
Medical alert necklace with the fastest response time: Medical Care Alert HOME Medical Alert System
Key product features
What you should know
Discover Medical Care Alert HOME Medical Alert System, our top pick for its exceptional response times, including nine-second call center connections and two-second fall detection, along with versatile connectivity options, stylish pendant options, simple installation, and friendly customer service, ensuring rapid assistance and peace of mind for users and their loved ones.
- Our expert analysis underscores the exceptional response times of the Medical Care Alert HOME Medical Alert System, with rapid connections to the call center within nine seconds for button calls and fall detection within two seconds, ensuring swift assistance during emergencies.
- Despite the additional cost for optional pendant holders, the Medical Care Alert system offers excellent value with its fast response times, comprehensive monitoring features, and friendly customer service, making it a worthwhile investment for users prioritizing safety and peace of mind.
- The Medical Care Alert HOME Medical Alert System is best suited for individuals seeking a reliable and efficient medical alert solution, particularly seniors and those with health-related concerns who prioritize rapid emergency response and versatile connectivity options.
- Users may appreciate the option to customize their medical alert necklace with a decorative pendant holder for a more discreet and stylish look, enhancing both functionality and aesthetics.
- The setup and installation process is straightforward, users may benefit from the friendly and helpful customer service provided by Medical Care Alert, ensuring they receive assistance and support whenever needed.
Why we like Medical Care Alert HOME Medical Alert System for response time
A rapid response to an emergency or distress call can make a lifesaving difference. It is one of the most important features that medical alert users and their family members look for when choosing a device, and it’s one of the primary features we looked for when choosing the best medical alert necklaces.
Medical Care Alert’s in-home system (which is called HOME Medical Alert System and comes with an optional pendant) is our top pick for the fastest response, not just to calls made through the help button, but also for fall detection.
We tested both features several times. For the call button, we were put through to the call center within nine seconds. Falls were detected within two seconds, and we were put through to an operator about 16 seconds later. These are among the most impressive response times we’ve seen in a medical alert system.
The Medical Care Alert HOME system comes with a base unit with a two-way speaker and a shower-safe button with your choice of a wrist or necklace pendant. The system connects either by landline or cellular network. For people who want a more discreet medical alert necklace, Medical Care Alert offers a decorative silver or antique gold pendant holder on a 24-inch chain for an additional one-time fee of $49.95.
Overall, we found the setup and installation of the Medical Care Alert In-Home system to be simple and straightforward. Customer service was also friendly and helpful.
What customers are saying
Customers say the Medical Care Alert employees are friendly, knowledgeable, and fast to respond when a user pushes the button. They also like that the system comes with a lock box and allows them to create emergency contact lists.
“It has gotten an ambulance for my mother on multiple falls and even gotten her to the hospital before I could drive into town. Love love love this service.”
Michael, TrustSpot
“Easy setup and the test we had to do went well. Gives peace of mind that my elderly mother has options to get help when she is home alone.”
— Dorothy, TrustSpot
“Excellent so far. Peace of mind and security for my 93-year-old father-in-law.”
— Bryce, TrustSpot
Specs
| Monthly cost | Starts at $29.95 |
| One-time equipment fee | $49.95 for the pendant holder |
| Processing/shipping fee | $0 |
| Free trial period | 14 days |
| Range | 1,000 feet |
| Battery life | 24 hours (cellular) or 72 hours (landline) |
| Dimensions | N/A |
| Weight | .4 ounces |
| Connection types | Landline or cellular |
| Waterproof | Yes |
How we test medical alert systems
We use a combination of hands-on testing and insights from healthcare professionals to bring you our evaluation of the best medical alert necklaces. We pay particular attention to emergency response time and effectiveness, ease of use, and value for the money. Medical alert necklaces may be one of the most important purchases you make, and we want to help you make the best decision for your needs. Read our full medical alert systems testing methodology for more information on each factor.
Reliability and response—40%
A swift, accurate response matters most in an emergency. We test for each device’s ability to provide a dependable, swift response just when you need it.
- Response time
- Signal range
- Battery life
- Water resistance
- Fall detection
Ease of use and accessibility—30%
A medical alert necklace is only useful if you can easily use it, especially during emergencies. We test these products on how user-friendly and accessible they are, paying special attention to users with disabilities and limited technological proficiency.
- Wearability
- Voice clarity and volume
- Setup and use
- Accessibility features
Value—20%
Value doesn’t just mean price—it also includes factors like quality, reliability, and any additional features offered. Beyond the base price, we also consider subscription fees, add-on services, and price transparency to provide a full financial picture.
- Initial cost vs. ongoing fees
- Contract flexibility
- Included features vs. add-ons
- Insurance
Customer experience—10%
Customer interactions are always important, but they’re particularly crucial when purchasing an emergency device. We consider the interactions and support users receive because they directly correlate to your ability to trust the device in an emergency.
- Shipping
- Warranty
- Customer support
Pros and cons of a medical alert necklace
When deciding whether a medical alert necklace is right for you or your loved one, consider the perks and drawbacks of these wearable devices.
Pros
- Medical alert necklaces offer optional fall detection
- Necklaces can be tucked under clothing for discretion
- Mobile necklaces have two-way speakers to communicate with monitoring center agents
- Most necklaces are either water-resistant or waterproof and can be worn in the shower
Cons
- At-home necklaces don’t have a two-way speaker
- Not all necklaces have a decorative option
- Necklaces aren’t comfortable or safe to sleep in
- Some mobile necklaces may be bulky
How much do medical alert necklaces cost?
Medical alert necklaces come in various price ranges, though most cost approximately $25. The cost depends on factors like brand, features, and services offered. These pendant-style necklaces are usually a part of a larger in-home medical alert system that signals to a base unit or a single GPS-tracking button that can be used outside the home, independent of a base unit.
Medical alert necklaces usually require a subscription, which typically covers continuous monitoring and support, and can start as low as $20 per month. If you desire extra functionalities such as a waterproof button, fall detection, GPS tracking, or medication reminders, be prepared to pay an additional monthly cost ranging from $30 to $100 or more.
Some medical alert buttons may require a one-time equipment fee of $10 to $25 or more depending on the brand or type of button.
How to choose the best medical alert necklace for you
Choosing the best medical alert necklace for yourself or a loved one is an important decision to ensure safety and peace of mind. Here are some steps to help you make an informed choice:
- Assess your needs. Consider your specific medical conditions, mobility level (9), and lifestyle. Do you need fall detection, GPS tracking, or medication reminders?
- Research providers. Look for reputable medical alert companies with positive reviews and a track record of reliability. Consider factors such as response time, monitoring center quality, and customer service.
- Compare features and pricing. Compare the features offered by different providers, such as 24/7 monitoring, waterproof devices, and two-way communication. Examine pricing structures, including equipment costs, monthly subscription fees, and any hidden charges.
- Check contract terms. Review the terms and conditions of the service contract carefully, including cancellation policies and any long-term commitments. Look for providers with flexible contract options that suit your needs. Most providers, including all on our list, don’t require long-term contracts and have lenient cancelation policies.
- Inquire about compatibility. If you have specific medical devices or conditions, ask if the medical alert necklace is compatible with them. Ensure that the device can connect to your home’s telephone line or cellular network if needed.
- Consider additional services. Some medical alert providers offer additional services like medication management or caregiver apps. Evaluate if these are valuable to you.
- Test customer support. Consider contacting the customer support of the prospective provider with any questions or concerns to gauge their responsiveness and helpfulness.
- Review warranty and return policies. Understand the warranty coverage for the equipment and inquire about the return policy if you’re not satisfied with the service.
Who should use a medical alert necklace
A medical alert necklace is designed for individuals who may benefit from immediate access to help in the event of a medical emergency, fall, or other critical situations (10). These groups include:
- Seniors
- Individuals with chronic health conditions
- People recovering from surgery or illness
- People with disabilities
Ultimately, anyone who values the peace of mind that comes with knowing help is just a button press away should consider using a medical alert necklace. These devices offer a lifeline to support and can be a crucial part of a comprehensive safety plan, allowing users to remain in their homes and maintain their quality of life while having the assurance that assistance is readily available when needed.
Related: How do medical alert systems work?
FAQs
How do I get a medical alert necklace?
Medical alert necklaces can easily be purchased online through a company’s website. Consider consulting a healthcare professional for guidance on your specific needs. Otherwise, you can do most of your research online. If needed, contact a provider to discuss services and customizations. Choose a subscription plan that aligns with your requirements and budget, and then follow the provider’s instructions for installation and testing. Maintain the service by keeping your subscription active and updating information as necessary, and ensure family members and caregivers are familiar with how to use the system in case of an emergency.
Which is better: a medical alert necklace or a bracelet?
The choice between a medical alert necklace and a bracelet depends on personal preferences and individual needs. A medical alert necklace is often more visible and easily accessible, which can be advantageous for individuals with mobility issues or those who may have difficulty reaching their wrists. A medical alert bracelet may be less conspicuous but can still allow individuals to call for help in emergencies. Ultimately, the better option varies from person to person. It’s essential to consider factors like comfort, visibility, and ease of use to determine which device best suits your specific circumstances and preferences.
What are some common features of medical alert necklaces?
Common features of medical alert necklaces typically include a button or mechanism that allows the wearer to call for help in case of an emergency, connecting them to a 24/7 monitoring center. Many medical alert necklaces are also equipped with GPS tracking, fall detection technology, and two-way communication, allowing wearers to speak directly to a dispatcher if needed. Some models are water-resistant for use in the shower or bath, while others have a long-lasting battery life. Additionally, many providers offer subscription-based services that include professional monitoring and emergency response assistance.
Can you shower with a medical alert necklace?
You can shower with medical alert necklaces if they’re water-resistant or waterproof. Water-resistant necklaces can be splashed with water but not submerged, while waterproof necklaces can be fully submerged. Our top medical alert necklace picks are either water-resistant or waterproof.
Do you need internet for a medical alert necklace?
A medical alert necklace doesn’t require an internet connection. At-home necklaces connect to the monitoring center with an active landline or cellular service (usually AT&T or Verizon), and mobile necklaces work anywhere with cellular service.
Does insurance or Medicare cover a medical alert necklace?
Generally, medical alert necklaces aren’t covered by insurance or Original Medicare (Part A and B) since they’re not considered medically necessary equipment. However, some Medicare Advantage (Part C) and Medicaid plans may offer partial or complete coverage for medical alert necklaces. Coverage varies by state.
Our experts
Jennifer Walker-Journey
Jennifer Walker-Journey writes on a variety of topics, from law, healthcare, and pharmaceutical products to food, travel, and consumer products. Her clients include law firms, healthcare systems, financial corporations, public health entities, and digital marketing firms. Her work has been featured online at USA Today, WebMD, HowStuffWorks, Psychedelic Spotlight, Health, AARP, Everyday Health, Women, Aging in Place, and in magazines such as Sea Island Life, Salamander, and Omni. When she isn’t writing, she runs, almost daily, in hopes that she’ll beat her last best time.
Dr. Raj Dasgupta, MD, FACP, FCCP, FAASM
Dr. Raj is a quadruple board-certified physician by the American Board of Internal Medicine specializing in internal medicine, pulmonology, critical care and sleep medicine. He is also an active clinical researcher with more than 20 years of experience teaching around the world. Dr. Raj’s many accreditations include:
- Certifications from American Board of Internal Medicine in Internal Medicine, Critical Care Medicine, Pulmonary Medicine, and Sleep Medicine
- Fellow of the American College of Physicians (FACP)
- Fellow of the American College of Chest Physicians (FCCP)
- Fellow of the American College of American Academy of Sleep Medicine (FAASM)
- Inducted into the Alpha Omega Alpha Medical Honor Society
- Excellence in Teaching Award from the University of Southern California
- Faculty Teaching Award from The University of California, Riverside Medical School
Krista Manning
Krista Manning is an accomplished medical copy editor and fact-checker who stands out in the pharmaceutical, health, and wellness domains. With a meticulous eye for detail and a command of medical language, Krista ensures the accuracy and clarity of content. Beyond her professional expertise, Krista is an advocate for mental health awareness. Recognizing the crucial intersection of psychological and physical well-being, she actively contributes to projects that promote mental health awareness within the healthcare narrative. Krista’s commitment extends beyond the pages she edits, emphasizing the holistic nature of health communication.
Jennifer Walker-Journey
Fortune Recommends Writer
About Author
Jennifer Walker-Journey writes on a variety of topics, from law, healthcare, and pharmaceutical products to food, travel, and consumer products. Her clients include law firms, healthcare systems, financial corporations, public health entities, and digital marketing firms. Her work has been featured online at USA Today, WebMD, HowStuffWorks, Psychedelic Spotlight, Health, AARP, Everyday Health, Women, Aging in Place, and in magazines such as Sea Island Life, Salamander, and Omni. When she isn’t writing, she runs, almost daily, in hopes that she’ll beat her last best time.