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Jabra Hearing Aids review 2024: tested and expert-reviewed

Hearing loss affects millions of Americans, with the National Institute on Deafness and Other Communication Disorders estimating that approximately 15% of adults aged 18 and older report some trouble hearing. (1) This statistic underscores the importance of accessible hearing solutions, as untreated hearing loss can lead to social isolation, depression, and cognitive decline. (2, 3, 4)

With the introduction of over-the-counter (OTC) hearing aids in 2020, individuals now have more options than ever to address their hearing needs. (5) Jabra Enhance offers four models of hearing aids designed to cater to various lifestyles and preferences. The Select 500, Select 300, and Select 50R are OTC models, providing convenient solutions without needing a prescription. For those who require more advanced features, the Pro 20 serves as a prescription option. Each model aims to enhance the listening experience, making it easier for users to engage with the world around them.

Our favorite Jabra hearing aid

Our top pick among Jabra Enhance hearing aids is the Select 500, which stands out for its exceptional sound quality and user-friendly features. Advanced noise-cancellation technology and customizable settings provide a superior listening experience in various environments. Its sleek design and comfortable fit make it an ideal choice for daily wear. Read on for full details that highlight why the Select 500 earned our Editor’s Choice designation.

Our picks for the best Jabra hearing aids

Compare Jabra hearing aids

Jabra Enhance Select 500 Jabra Enhance Select 300 Jabra Enhance Select 50R Jabra Pro 20
Jabra Enhance Select 500 Jabra Enhance Select 300 Jabra Enhance Select 50R Jabra Pro 20
Rating
4.7/5
4.5/5
4.3/5
4.8/5
Price $1,795–$1,995 $1,495–$1,695 $995–$1,195 Starting at $1,599
Type OTC OTC OTC Prescription
Style RIC RIC RIC CIC, ITC, ITE, RIC, BTE
Battery Rechargeable Rechargeable Rechargeable Rechargeable and disposable
Bluetooth Yes Yes Yes Yes
Jabra Enhance Select 500
Jabra Enhance Select 500
The Jabra Enhance Select 500 offers advanced sound quality and comfort for users seeking an effective OTC hearing aid solution.
Fortune Score:
4.7 / 5

Key product features

Icon Tinnitus
Noise-canceling Yes
Icon App Control
User-friendly app Available
Icon Battery
Rechargeable battery Up to 24-hour charge
Icon Listening modes
Discreet design Yes
Icon Wireless
Advanced connectivity LE Bluetooth Audio, Auracast™

What you should know

  • This hearing aid is ideal for those who want a reliable, high-quality OTC hearing aid without complicated adjustments.
  • It’s the smallest and most advanced of the Select models.
  • Priced competitively compared to prescription devices ($1,795 or $1,995, depending on package).
  • The accompanying free app for iOS and Android allows users to easily personalize their listening experience.
  • The hearing aid has advanced features like TapControl, streaming, hands-free calling, and directional microphones.
Pros
Excellent sound clarity and background noise reduction
Small, discreet, and comfortable
Good battery life
Tap control
Bluetooth LE Audio and Auracast™
Streaming and hands-free calls for both iPhone and Android
Jabra Enhance app for easy personalization of settings
Cons
Audio streaming is not high fidelity
Higher price than more Basic models ($1,795 or $1,995, depending on the package)
No tinnitus treatment or health tracking
No telecoil

Jabra Enhance Select 500 overview

The Jabra Enhance Select 500 stands out as Jabra’s smallest and lightest OTC hearing aid. It also delivers the best sound clarity and advanced features. A key aspect of this model is its SoundScape technology, which combines several innovative features to enhance the listening experience in various environments.

  • Built-in noise cancellation: This feature effectively reduces background noise, allowing users to focus on conversations without distractions. By filtering out unwanted sounds, it enhances clarity, particularly in noisy settings like restaurants or busy streets.
  • Binaural directionality: This function helps the hearing aid understand where sounds are coming from, enabling users to locate sounds from different directions. This is especially useful in social situations where understanding the source of a sound can enhance the overall listening experience.
  • Powerful processing chip: This uses advanced algorithms designed for advanced acoustics, providing a more natural and immersive sound.

The Select 500 features hands-free calling for both iOS and Android devices. The TapControl feature uses a built-in sensor that allows users to answer calls, adjust volume, or switch listening programs with a quick tap on the hearing aid or their ear. The TapControl feature requires an iPhone SE 2nd generation or newer or a Samsung Galaxy S23 or newer phone. Or you can use the accompanying mobile app to make adjustments. The free mobile app for iOS and Android users allows you to adjust settings, control volume, and switch between four pre-programmed listening modes. These modes are: 

  1. All-around: Generalized optimization for most settings and the best option if you only want to use one mode.
  2. Restaurant: For use in noisy places such as restaurants and social gatherings.
  3. Music: Better acoustics for listening to music.
  4. Outdoor: To reduce wind noise

As with most rechargeable hearing aids, it has an IP68 rating, indicating its dust and water resistance. This means it is completely dust-tight and can withstand immersion in water up to 1.5 meters for up to 30 minutes. (12) You do not need to worry about sweat or rain but should not wear them while swimming or showering.

With advanced Bluetooth LE Audio and Auracast support, these hearing aids are equipped for future connectivity advancements, although current streaming audio quality may not be ideal. (6)

The Select 500 features a rechargeable battery with a portable charging case that provides up to 24 hours of listening on a single 3-hour charge, making it suitable for all-day use. This model comes in two package options: the Premium package priced at $1,995 and the Basic package at $1,795. The Premium package includes custom-programmed hearing aids and unlimited access to professional audiological support for three years through the app and via phone or Zoom. It also includes a three-year warranty. The support and warranty can be extended another three years for $500. The Basic package offers pre-programmed hearing aids you can set up and manage yourself and a one-year warranty. All three Select models come in these two package options. With both packages, you receive a pair of hearing aids, a portable charging case and cord, cleaning and maintenance tools, an ear measurement tool, various-sized extra domes, sports locks to keep the devices in place while being physically active, written guides, and a link to the free mobile app.

Despite its strengths, some users may find that the Select 500 lacks certain advanced features available in many professional models, like a telecoil, tinnitus management, and health-tracking features. (7, 8, 9) Additionally, the price point is higher than some more basic OTC hearing aids (which may cost as little as $200), so these may not be a good choice for budget-conscious consumers.

Specs

Price$1,995 for Premium or $1,795 for Basic
TypeOTC
StyleRIC
Degree of hearing lossMild to moderate
Battery lifeUp to 24 hours
Water resistanceIP68
Listening modesFour

What customers are saying

A look at 34 reviews from Best Buy customers revealed an overall 4.8-star rating and a great majority of happy customers. There is only one 3-star review and no 1- or 2-star ratings.

Best Buy customer “AudioFan” said, “These out of the box are very easy to set up. They are very tiny, which was a concern of mine as the devices behind the ears are usually large and visual. The case they come in is very nice and isn’t too small where it could get lost, plus it charges them. The directions are straightforward, and the app works very well. I like the rechargeable battery; I have had some that required those small hearing aid batteries, which were a pain to replace. 

What is nice is that you have an online audiologist, so you don’t need to run to a local person. I enjoy the different listening options depending on where you are. I like that I can listen to streaming music and podcasts as well as take phone calls. I switched them to my iPad when I was watching some movies. These come with different tips. I prefer the domes, but I did try the tulips and didn’t think those worked either. I can hear very well with these, and the sound is crisp. The last thing is that the units last around 30 hours, and it takes around three hours to charge that much. I am very impressed with Jabra and plan to purchase more products.”

“FirefighterFrank” and his wife are also happy. He said, “From day one, sound clarity was awesome. Before, I could hear voices but could not understand the words. Now I hear clearly and hear sounds I haven’t heard in years. I’m a retired firefighter, and hearing a siren for 33 years damaged my hearing. We didn’t have headphones back in my day. I heard birds chirping and other sounds I hadn’t heard for years. The Enhance Select 500 is the best move I’ve made in a long time. It made my wife happy too; she doesn’t have to repeat herself two to three times, 100 times a day.”

“LisaKay011,” is enjoying all of the advanced features. They said, “I received the Jabra Enhance Select 500 in Gold. I am very impressed; it seems very good quality and durable. The product features a micro behind-the-ear design that’s likely familiar to those who’ve worn hearing aids in the past, easy to figure out for newcomers, and hands-free phone calls when using a compatible Apple or Android device. With TapControl, you can answer calls by double-tapping your ear or hearing aid. The Jabra Enhance Select app makes it easy to adjust your settings by modifying bass and treble settings or choosing environment programs to suit your situation better. Another great feature is tailoring to a hearing test and remote adjustments.”

Mike’s 3-star review complained of poor streaming quality for both music and calls. They said, “The streaming quality is pretty bad. It’s functional but bad, and that also carries over to call quality.”

We’ve featured the Jabra Enhance Select 500 hearing aid in:

Who the Jabra Enhance Select 500 hearing aid is recommended for:

  • Those looking for a comfortable, effective OTC hearing aid
  • Users who want customizable sound settings via a smartphone app
  • Individuals with mild to moderate hearing loss

Who the Jabra Enhance Select 500 hearing aid is not recommended for:

  • Users needing advanced features not available in this model
  • Individuals with severe or profound hearing loss or specific hearing needs that require a prescription device
  • Those looking for a more affordable option

How we rated the Jabra Enhance Select 500

Jabra Enhance is one of our highest-rated hearing aid manufacturers, with a 4.7 out of 5 overall score. It had high scores in all four categories tested:

  • Performance (Sound quality, noise reduction, feedback control, and programmability and connectivity)
  • Features (Durability, battery options, hearing loss range, wireless connectivity, water resistance, and safety features)
  • Value (Insurance coverage and financing options)
  • Customer experience (Shipping, warranty, and customer support).

Warranties and policies

The Jabra Enhance Select models offer different warranty terms depending on your chosen package. The Basic package includes a one-year warranty covering manufacturing defects, loss, and damage and ensuring that users can receive repairs or replacements within the first year of purchase. The Premium package provides a three-year warranty covering manufacturing defects, loss, and damage.

All Jabra Enhance Select hearing aids come with a 100-day risk-free trial and free shipping and returns. While they are not eligible for insurance coverage, you may use an FSA or HSA card for payment.


Additional models from Jabra

Jabra Enhance Select 300

jabra enhance select 300 hearing aids on the white background
jabra enhance select 300 hearing aids on the white background
The Jabra Enhance Select 300 offers essential hearing aid features at an accessible price, making it a solid choice for those with milder hearing loss.
Fortune Score:
4.5 / 5

Key product features

Icon Tinnitus
Clear sound Yes
Icon Shipping Mattress
Free shipping Available
Icon Trial Period
Risk-free trial 100 days
Icon App Control
Mobile app Available
Icon Water Resistant
Available colors Five

Review of Jabra Enhance Select 300

The Jabra Enhance Select 300 is a mid-level RIC, OTC hearing aid designed for adults with mild to moderate hearing loss. It features a rechargeable battery and is priced at $1,495 per pair for the Basic package or $1,695 per pair for the Premium package. While slightly larger than the Select 500, it’s still a smaller, comfortable size. 

As an older model, its technology is not quite as advanced as the Select 500, but it still provides great sound quality and background noise reduction. It’s missing the advanced features like SoundScape technology, TapControl, Auracast, and LE Bluetooth technology. It does support standard Bluetooth audio streaming for both iOS and Android devices, allowing hands-free calling and easy integration with smartphones. 

The battery is rechargeable, and the charger is portable. A three-hour charge gives users up to 24 hours of battery life on a single charge. It uses the same Jabra Enhance Select app for remote adjustments and telecare support.

Who it is recommended for

  • Individuals seeking a budget-friendly hearing aid that still includes desirable features
  • Users with mild to moderate hearing loss

Who it is not recommended for

  • Users needing advanced features and customization
  • Individuals with severe hearing loss

Jabra Enhance Select 50R

Jabra Enhance Select 50R
Jabra Enhance Select 50R
The Jabra Enhance Select 50R delivers reliable sound quality and comfort, making it great for users with mild to moderate hearing loss.
Fortune Score:
4.3 / 5

Key product features

Icon Tinnitus
Style RIC
Icon Hearing Aid
Type OTC
Icon Wireless
Streaming Yes
Icon Price
Price Affordable value
Icon Bluetooth
Hands-free calling No
Icon App Control
Mobile phone app Yes

Review of Jabra Enhance Select 50R

The Jabra Enhance Select 50R is the oldest, largest, simplest, and least expensive Select model. It’s a rechargeable OTC hearing aid designed for individuals with mild to moderate hearing loss. Priced at $995 for the Basic package and $1,195 for the Premium package, it provides a cost-effective solution without sacrificing essential features. This model includes Bluetooth audio streaming for iPhone and Android devices, though it does not support hands-free calling or advanced streaming capabilities.

While the Select 50R lacks features like Music Mode, which enhances live music sound quality, it still delivers good speech clarity and effective noise reduction, making it suitable for everyday listening. Users can enjoy automatic sound adjustments and remote customization through the free Jabra Enhance app. It has a standard desktop charger, so there is no portable charging option for on-the-go use.

Who it is recommended for

  • Budget-conscious individuals with mild to moderate hearing loss
  • Users looking for straightforward, reliable functionality

Who it is not recommended for

  • Those needing advanced features or hands-free calling
  • Individuals with severe hearing loss

Jabra Enhance Pro 20

Jabra Pro 20
Jabra Pro 20
The Jabra Enhance Pro 20 is a prescription hearing aid with advanced features and superior sound quality.
Fortune Score:
4.8 / 5

Key product features

Icon Tinnitus
Type Prescription
Icon Hearing Aid
Style All
Icon Bluetooth
Bluetooth Future-ready
Icon Warranty
Warranty Three years

Review of Jabra Enhance Pro 20

Jabra Enhance Pro 20 is a cutting-edge prescription hearing aid line available exclusively at Costco. It costs $1,599 per pair (prices vary by location) and features advanced ReSound technology. It’s designed for individuals with mild to profound hearing loss. 

Costco’s Hearing Center will perform a hearing test and custom design the hearing aid to your needs. All Costco prescription hearing aids come with free follow-up care (including video appointments and remote adjustments), a three-year manufacturer’s warranty, and a two-year coverage for unlimited repairs and one-time replacement due to loss or damage. They also include a generous 180-day trial period with a full refund, giving customers ample time to adjust to their new hearing aids and ensure they meet their needs before making a final commitment.

Pro 20 comes in seven style options, including CIC (completely-in-canal), ITC (in-the-canal), ITE (in-the-ear), mini RIC (receiver-in-canal), RIC, BTE (behind-the-ear), and power BTE. It provides Jabra’s best sound quality and speech-in-noise capabilities, as well as the same advanced LE Bluetooth for streaming and hands-free calls as the Select 500. It also includes future-ready Auracast broadcasting capabilities. While this technology is not currently in mainstream use, it’s coming shortly. It enables users to connect their hearing aids to various audio sources, such as televisions, public address systems, or other media devices. Multiple users can access the same audio stream simultaneously, making it particularly useful in shared environments like theaters, places of worship, or classrooms. (6)

The Pro 20 mini RIC model is notable for its compact and discreet design, making it one of the smallest rechargeable RIC hearing aids available. Those preferring disposable batteries may choose the CIC or RIC models.

Who it is recommended for

  • Individuals with mild to profound hearing loss needing more powerful devices than available OTC
  • Users seeking advanced technology with in-person professional fitting, programming, and care from a hearing aid specialist

Who it is not recommended for

  • Casual users needing basic functionality
  • Individuals looking for an OTC option
  • Budget-conscious users looking for lower-cost options

Jabra Enhance Select 500 vs. competitors

The Jabra Enhance Select 500, priced at $1,795 or $1,995, depending on the package, offers advanced features like SoundScape technology and hands-free calling, making it ideal for users with mild to moderate hearing loss who seek high-quality performance. In contrast, the MDHearing Volt at $397 provides a budget-friendly option for those requiring essential sound amplification without advanced features. The Audien Atom Pro 2, priced at $289, is an even more affordable choice for casual users seeking basic hearing assistance. On the higher end, the Eargo 7, costing $2,950, targets individuals wanting a discreet, CIC, rechargeable option with top-tier sound quality and advanced features.

Jabra Enhance Select 500 MDHearing Volt Audien Atom Pro 2 Eargo7
Jabra Enhance Select 500 MDHearing Volt Audien Atom Pro 2 Eargo7
Rating
4.7/5
4.4/5
4.6/5
4.8/5
Price $1,795–$1,995 $397 $289 $2,950
Style RIC RIC ITE CIC
Battery Rechargeable Rechargeable Rechargeable Rechargeable
Bluetooth Yes, advanced No No Only for the app, no streaming

How to choose the best hearing aid for you

Choosing the right hearing aid involves several important factors:

Prescription vs. OTC

Prescription hearing aids are tailored for individuals with moderate to profound hearing loss and require an audiologist’s assessment. These devices often include advanced features and customization options, making them suitable for complex hearing needs. OTC hearing aids, on the other hand, are designed for mild to moderate hearing loss and are available without a prescription. They provide a straightforward solution for those who want a more accessible option without professional intervention.

Style

Hearing aids come in various styles, including behind-the-ear (BTE), receiver-in-canal (RIC), in-the-ear (ITE), in-the-canal (ITC), and completely-in-canal (CIC). (10) BTE models are larger but often offer better battery life, power, and sound amplification. ITE and CIC styles are smaller and less visible, but they may require more frequent battery changes and may not provide as much amplification. Consider your lifestyle and personal preferences when choosing a style. If more discreet styles are important to you, see our recommendations for the best invisible hearing aids

Power

Hearing aids vary in power levels based on the degree of hearing loss. If you have mild hearing loss, a basic OTC model may suffice. However, those with moderate to profound hearing loss should consider prescription devices that offer more power and features to enhance sound quality.

Features

When selecting a hearing aid, consider the features that best suit your needs. Some important features include:

  • Noise cancellation: Reduces background noise, making conversations clearer.
  • Directional microphones: Focus on sounds from a specific direction, which is helpful in noisy environments.
  • Bluetooth connectivity: Allows you to connect your hearing aid to smartphones and other devices for hands-free calls and streaming audio. For more information, see our article on the best Bluetooth hearing aids.
  • Rechargeable batteries: Offer convenience and eliminate the hassle of frequent battery changes. For more information, see our article on the best rechargeable hearing aids.

Prescription hearing aids are custom-programmed by an audiologist or hearing specialist to match an individual’s specific hearing loss needs. They often come with advanced features such as directional microphones, noise reduction, and multiple settings for different environments.

OTC hearing aids, on the other hand, are self-fitted and may have fewer customizable features. They often come with basic volume controls and preset settings that users can adjust themselves without professional assistance.

Comfort and Fit

Comfort is crucial, especially if you plan to wear your hearing aid for extended periods. Choose a model that fits securely and comfortably in your ear. Consider trying on different styles to find the best fit. Some companies offer custom-made molds to fit your ear canal better than pre-made domes.

Budget

Hearing aids can vary significantly in price, from around $200 up to over $7,000, depending on their features and technology. Set a budget that aligns with your needs and explore options within that range. Remember that while OTC models tend to be more affordable, prescription devices often offer more advanced technology that may be worth the investment. For more information on budget-friendly options, see our article on the best affordable hearing aids.

Trial periods and warranty

Before deciding, check whether the hearing aid has a trial period or a satisfaction guarantee. This allows you to test the device daily and ensure it meets your expectations. When shopping for hearing aids, a good rule of thumb for trial periods is around 100 days. This duration allows users ample time to adjust to their new devices and evaluate their performance in various listening environments. Hearing aids often require a period of acclimatization, as users may need to adapt to sounds, they haven’t heard clearly in some time. The 100-day trial period allows the assessment of comfort, sound quality, and functionality, ensuring the device meets individual needs before making a final commitment.

Additionally, consider the warranty offered, as this can provide peace of mind regarding potential repairs or replacements. Hearing aids are delicate and complex devices prone to technical problems. The lifespan of hearing aids typically ranges from three to seven years, depending on usage and care. (11) Many manufacturers offer warranties that reflect this timeframe. Basic packages may include a one-year warranty covering manufacturing defects and issues that may arise during that period. Premium packages often extend the warranty to three years or more, providing broader coverage that includes defects and sometimes loss and damage protection. Warranties for prescription devices will vary by the supplier.

Related: How Do Hearing Aids Work?

We’ve featured Jabra hearing aids in:


FAQs

Who makes Jabra hearing aids?

Jabra hearing aids are made by GN Hearing, a subsidiary of GN Store Nord, a Danish company specializing in hearing aids and audio solutions. GN Hearing is known for its innovation in sound technology and commitment to enhancing the hearing experience.

Are Jabra hearing aids sold at Costco?

Yes, Jabra hearing aids, specifically the Jabra Enhance Pro 20 line, are available at Costco. These prescription devices can be purchased through in-person Costco hearing aid centers, which provide professional support and services. Find a location to schedule an appointment on their website.

Are Jabra hearing aids sold OTC?

Yes, Jabra Enhance offers three OTC hearing aids, including the Select 500, Select 300, and Select 50R models. These devices are designed for individuals with mild to moderate hearing loss and can be purchased without a prescription.

Is Jabra the same as ReSound?

Jabra and ReSound are not the same, but they are related. Both brands belong to GN Group. While Jabra Enhance focuses on OTC hearing loss solutions, ReSound specializes in professional prescription devices for those with more severe or complicated hearing loss.

Our experts

Dr. Heidi Moawad

Dr. Heidi Moawad is a neurologist and teaches at Case Western Reserve University School of Medicine in Cleveland, Ohio. She serves on the editorial board of Neurology Clinical Practice and is a reviewer for Neurology.

Krista Manning

Krista Manning is an accomplished medical copy editor and fact-checker who stands out in the pharmaceutical, health, and wellness domains. With a meticulous eye for detail and a command of medical language, Krista ensures the accuracy and clarity of content. Beyond her professional expertise, Krista is an advocate for mental health awareness. Recognizing the crucial intersection of psychological and physical well-being, she actively contributes to projects that promote mental health awareness within the healthcare narrative. Krista’s commitment extends beyond the pages she edits, emphasizing the holistic nature of health communication.

Lauren Sherman

Lauren Sherman

Fortune Recommends Writer

About Author

Lauren Sherman brings a blend of academic rigor and practical application to her role as a health content expert. With a Master’s degree in Human Genetics from the University of Colorado Anschutz Medical Center, Lauren combines deep scientific knowledge with real-world experience gained at National Jewish Health and Children’s Hospital Colorado. She specializes in creating authoritative and engaging content tailored to aging adults, drawing on her extensive research into products and strategies that enhance the quality of life for this demographic. Her work is informed by personal experience, having navigated the aging process with her own parents, and is underpinned by a commitment to providing actionable insights for her readers. Lauren’s contributions can be found on renowned platforms such as NCOA.org, HelpGuide.org, and MarketWatch.com, where she addresses complex health topics with clarity and compassion.

References