An estimated 30 million U.S. adults experience hearing difficulties, but many leave their own hearing impairment untreated, which can have significant long-term consequences. (1) Studies show that untreated hearing loss can lead to increased risks of cognitive decline, depression, and social isolation (2, 3, 4). It can even reduce a person’s overall quality of life (5). Fortunately, hearing aids offer a proven solution, providing a way to improve communication and mental well-being. (6)
Phonak is a global leader in hearing aid technology, known for developing cutting-edge devices that cater to diverse hearing needs. With models like the Audéo™ Infinio, Audéo™ Sphere™ Infinio, Audéo™ Lumity, Slim™, and Lyric™, Phonak combines advanced features such as artificial intelligence, sleek designs, and innovative sound processing technologies. These devices offer enhanced clarity, adaptability to different environments, and unique tools designed for both first-time users and those needing specialized support. Combined, these features make Phonak one of the best hearing aid brands on the market.
Our favorite Phonak hearing aids
Our favorite Phonak hearing aid is the Audéo™ Infinio. It stands out for its powerful combination of advanced sound processing, long battery life, and adaptive technology, which helps wearers thrive in any listening environment. With a new processing chip that enhances speech clarity and reduces background noise, it’s an excellent choice for anyone seeking a high-performance hearing aid.
Our picks for the best Phonak hearing aids
Compare Phonak hearing aids
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| Phonak Audéo™ Infinio | Phonak Audéo Sphere™ Infinio | Phonak Audéo™ Lumity | Phonak Slim™ | Phonak Lyric™ | |
| Rating | |||||
| Starting price | $1,448 | $2,500 | $1,224 | $1,370 | $3,000 per year subscription |
| Type (OTC or prescription) | Prescription | Prescription | Prescription | Prescription | Prescription |
| Style | Receiver-in-canal (RIC) | RIC | RIC | RIC | Invisible-in-the-canal (IIC) |
| Battery type | Rechargeable | Rechargeable | Rechargeable or disposable | Rechargeable | Long-wearing |
| Bluetooth | Yes, advanced | Yes, advanced | Yes | Yes | No |
Key product features
What you should know
The Phonak Audéo™ Infinio offers advanced sound clarity and Bluetooth connectivity but lacks the AI-driven features of the Sphere Infinio.
- The Audéo™ Infinio excels in delivering clear sound and seamless performance in all types of environments without background noise or distortion.
- This premium hearing aid costs between $1,500 and $5,000, depending on the device’s power level and supplier.
- It’s ideal for users with mild to profound hearing loss who need dependable Bluetooth connectivity without streaming delays.
- It features a rechargeable battery that lasts up to 24 hours.
- The myPhonak app allows for easy adjustments, remote care, and activity tracking.
Phonak Audéo™ Infinio hearing aids overview
The Phonak Audéo™ Infinio is part of Phonak’s newest and most advanced line of hearing aids. Built with Phonak’s latest technology, a new ERA chip for digital signal processing improves sound quality, boosts speech understanding, and reduces listening effort more than previous models. This chip powers Phonak’s AutoSense™ 6.0, a sound management system that automatically adjusts to various listening environments.
The Audéo™ Infinio also shines in its Bluetooth capabilities. It pairs with up to eight devices and can connect to two simultaneously. Bluetooth Low Energy (LE) uses less energy compared to standard Bluetooth, which extends your device’s battery life. (7) This allows the Audéo™ Infinio to stay charged for up to 24 hours, even with the excessive drain caused by streaming. Bluetooth LE also provides faster, more stable connections with reduced delay, making it ideal for streaming audio or hands-free calls.
It’s also equipped with Auracast™, a new feature enabled by Bluetooth LE that allows users to stream audio from public broadcasts or shared audio sources directly to their hearing aids. (8) It works similarly to connecting wireless headphones to a device but is designed for large-scale, shared environments like theaters, airports, or public spaces. Once fully rolled out—expected in late 2024 to early 2025—Auracast™ will replace telecoil technology by allowing people to tap into public sound systems via their hearing aids. (9)
Like previous models, the Phonak Audéo™ Infinio uses the myPhonak app. This versatile tool enhances the user experience by allowing for personalized control and adjustments. Users can easily change volume levels, switch between customized listening programs, and fine-tune the hearing aid settings for specific environments, such as noisy places or quiet conversations.
In addition to basic controls, the myPhonak app also offers advanced features like remote support. With this, users can connect with their hearing care professional for adjustments without needing an in-person visit. The app also provides access to health tracking features (like wear time, step counts, and heart rate) and hearing performance data, giving users valuable insights into their activity levels and how well their hearing aids function in different settings. The Infinio models have the added “find my hearing aids” feature, a greatly appreciated perk, especially for those prone to losing things.
The design of the Audéo™ Infinio reflects Phonak’s focus on user comfort and durability. Its IP68 rating means the device is resistant to water, sweat, and dust. These hearing aids come in four color options: sand beige, champagne, silver gray, and graphite gray.
The Audéo™ Infinio is a great choice if you want enhanced speech clarity in noisy environments, hands-free connectivity, and a sleek, resilient device for daily use. While it doesn’t include AI-powered automatic adjustments like its sibling, the Audéo Sphere™ Infinio, it is an excellent choice for anyone seeking Bluetooth hearing aids with premium sound quality.
Specs
| Price | Starting at around $1,500 per pair |
| Type | Prescription |
| Style | RIC |
| Battery type | Rechargeable |
| Battery life | Up to 24 hours |
| Bluetooth | Low-energy streaming and hands-free calling |
What customers are saying
The Audéo™ Infinio is so new—it was released in August 2024— there are very few online customer reviews. Zip Hearing customers give it an average of four out of five stars with only two reviews.
Satisfied customers say the hearing aids are comfortable and easy to use.
“These Infinio hearing aids are replacements for a set of older Phonak units I had for three years or more. They’re great! Comfortable and easily adjustable. [The] sound quality is just fine. Small but subtle improvements over the older units.”
Richard, Zip Hearing
Other customers say the new Audéo™ Infinio doesn’t offer as enhanced sound quality as they hoped. “This is my third pair of aids from Phonak. The prior pair was four to five years old, and the charging was starting to run out before the end of the day. Also, I never felt that my hearing of speech was as good as I wanted,” says Pete, Zip Hearing. “I decided to go with Phonak. They were shipped on time, and I had them programmed with no problem. But I really can’t hear any improvement over my older pair. I am disappointed.”
More time and customers are needed for a fair assessment of customer satisfaction with this model.
Who Phonak Audéo™ Infinio hearing aids are recommended for:
- Adults with mild to profound hearing loss who prioritize speech clarity in noisy environments.
- Those seeking advanced Bluetooth connectivity for no-delay streaming and hands-free calling.
- People looking for future-proof technology with support for Bluetooth LE Audio and Auracast™.
- Users who prefer rechargeable hearing aids over disposable battery models.
- Active individuals needing a durable, water-resistant device for everyday use.
Who Phonak Audéo™ Infinio hearing aids are not recommended for:
- Those who prefer smaller, ultra-discreet hearing aids with a more compact design.
- People who prefer disposable battery options over rechargeable ones.
- Those on a budget who may prefer less expensive OTC hearing aids.
Phonak Audéo™ Infinio hearing aid prices
Like most Phonak hearing aids, the Audéo™ Infinio comes in four power levels, with the price increasing as the power level increases. Prices vary greatly by supplier but start at around $1,500 per pair and go up to more than $5,000 per pair.
How we rated Phonak Audéo™ Infinio hearing aids
Our team hasn’t tested Phonak Audéo™ Infinio, but we’ve researched extensively to rate these hearing aids for our readers. We’ll update our scores and insights after we test them first-hand.
We score hearing aids based on the following criteria:
- Performance: Sound quality, noise reduction, feedback control, programmability, and connectivity.
- Features: Durability, battery options, hearing loss range, wireless connectivity, water resistance, and safety features.
- Value: Insurance coverage and financing options.
- Customer experience: Shipping, warranty, and customer support.
To learn more, read our full hearing aids testing methodology.
Where to buy Phonak hearing aids
Phonak hearing aids are typically available through audiologists, hearing care professionals, and specialized hearing clinics, as they require a professional fitting and prescription. The clinic locator tool on the Phonak website allows you to locate a nearby provider.
Warranties and policies
Phonak offers a three-year warranty for its hearing aids. This warranty covers manufacturing defects and includes one year of loss and damage protection, though there may be a deductible for replacing lost or damaged devices. Warranty terms vary depending on the provider or clinic where the hearing aids are purchased, so it’s important to confirm specific details with your hearing care professional. Trial periods will also vary by supplier.
Additional models from Phonak
Phonak Audéo Sphere™ Infinio
The Phonak Audéo Sphere™ Infinio builds on the strengths of the Audéo™ Infinio but introduces advanced AI-driven features designed to adapt automatically to changing sound environments. While the Audéo™ Infinio offers excellent speech clarity and Bluetooth connectivity, the Sphere™ Infinio takes it further with Phonak’s onboard artificial intelligence. This dual-chip system, powered by the DEEPSONIC™ chip, uses AI to process speech and noise in real-time, significantly enhancing sound quality.
Like the Audéo™ Infinio, the Sphere™ Infinio features Phonak’s AutoSense OS™, but the Sphere™ version is fine-tuned for more intricate environments, leveraging AI for seamless sound adjustments. This model is a better option if you frequently move between quiet and noisy situations and need continuous clarity. Both models support Bluetooth LE Audio, Auracast™, and hands-free calling, but the Sphere™ Infinio offers even more robust sound processing, making it ideal for users who want the latest in AI-powered hearing technology.
Who Phonak Audéo Sphere™ Infinio hearing aids are recommended for:
- Individuals with moderate to profound hearing loss who need AI-powered sound adjustments for better clarity in complex environments.
- Users who want the most advanced speech clarity features and improved performance in noisy settings.
- People who value hands-free calling, Bluetooth streaming, and future-proof technology like Auracast™.
Phonak Audéo™ Lumity
The Phonak Audéo™ Lumity is a feature-rich hearing aid designed for users who prioritize comfort and ease of use without sacrificing sound quality. It boasts impressive clarity and an intuitive design, making it a strong choice for everyday wear. Like the newer Infinio models, Lumity has health-tracking capabilities, which monitor activities like steps and workouts through the myPhonak app. Our testers say the app is user-friendly and full of features, like sound adjustments and tracking, without being overwhelming. The hearing aid’s ergonomic fit and strategically placed multi-function button add to its ease of use.
Compared to the newer Audéo™ Infinio and Sphere™ Infinio models, the Lumity lacks AI-based noise reduction and Bluetooth LE Audio support. While it offers excellent sound quality, users looking for future-proof technology like Auracast™ or advanced AI-driven speech clarity may find the Infinio models better suited to their needs. The Audéo™ Lumity remains an excellent option if you want a high-performance hearing aid with added health-tracking benefits and a more streamlined feature set.
Who Phonak Audéo™ Lumity hearing aids are recommended for:
- Users seeking a comfortable, ergonomic hearing aid with strong sound quality and health-tracking features.
- Those who want a user-friendly app with sound adjustments and activity monitoring.
- Individuals who prefer simple, reliable features without the complexity of AI-powered noise reduction.
Phonak Slim™
The Slim™ is one of Phonak’s most ergonomic models. Its ultra-discreet, comfortable design doesn’t sacrifice audio performance. The device’s slim profile and lightweight build allow it to fit snugly behind your ears, making this hearing aid a great choice if you prioritize comfort and subtlety. Testers say the sound clarity is top-notch, providing amplification without background noise, tinny sounds, or distortion.
Compared with the Audéo™ Infinio and Sphere Infinio, the Slim™ lacks advanced AI-driven features and future-proof Bluetooth LE Audio, nor does it have health-tracking features like the Audéo™ Lumity. The Phonak Slim™ is perfect for users who want a no-fuss hearing aid with high sound quality and a sleek design.
Who Phonak Slim™ hearing aids are recommended for:
- Users who prioritize comfort and discretion, with a slim, behind-the-ear design.
- Those seeking excellent audio clarity without background noise or distortion.
- Individuals looking for a sleek, easy-to-use hearing aid without advanced AI or health-tracking features.
Phonak Lyric™
The Phonak Lyric™ offers a completely invisible and hassle-free hearing solution. Unlike traditional hearing aids, the Lyric™ is placed deep inside the ear canal by a hearing professional and remains there for months at a time, providing continuous hearing support without needing to be removed for daily cleaning or charging. The device is water-resistant, so users can shower and sleep with it, making it an ideal option for those seeking a “set it and forget it” experience.
The Phonak Lyric™ is available with a subscription. Users pay an annual fee that covers the replacement of the device every few months when the battery depletes. Each replacement requires a visit to an audiologist or hearing care professional, where a new Lyric™ device is inserted. While this approach offers the convenience of not charging your device daily, it requires ongoing professional care and appointments.
The Lyric™ doesn’t offer features like Bluetooth streaming, AI-based noise reduction, or app-based sound adjustments like the Audéo™ Infinio or Audéo™ Sphere™ Infinio.
Who Phonak Lyric™ hearing aids are recommended for:
- Users who want invisible hearing aids that can be worn continuously for months.
- Those seeking a hassle-free experience without daily maintenance or charging.
- People who prefer subscription-based care and are comfortable with regular visits to a hearing professional.
- Those who do not need Bluetooth functionality for streaming or hands-free calls.
We’ve featured Phonak in:
- Best hearing aids
- Best invisible hearing aids
- Best rechargeable hearing aids
- Best Bluetooth hearing aids
- Best hearing aids for tinnitus
Phonak vs. competitors
When choosing a prescription hearing aid, it’s important to consider how each device’s features, sound quality, and technology align with your hearing needs. The Phonak Audéo™ Infinio, ReSound Omnia™, Starkey Genesis AI, and Widex Moment™ all offer advanced technology designed to improve hearing clarity, comfort, and user experience. Each device has different stand-out features, from Phonak’s sound processing to Starkey’s AI-based health monitoring and Widex’s natural sound quality.
In the table below, we’ll compare these four models to help determine the best hearing aids for you. The Phonak Audéo™ Infinio is ideal for users seeking AI-powered speech clarity and strong Bluetooth connectivity. ReSound Omnia™ focuses on enhancing speech in noise, making it a great choice if you’re frequently in loud environments. Starkey Genesis AI includes health-tracking features that are perfect for users who want their hearing aid to monitor wellness. Finally, Widex Moment offers ultra-natural sound, appealing to users who prioritize sound quality and a discreet design.
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| Phonak Audéo™ Infinio | ReSound Omnia™ | Starkey Genesis AI | Widex Moment™ | |
| Rating | ||||
| Starting price | $1,448 | $1,249 | $1,699 | $1,349 |
| Type (OTC or prescription) | Prescription | Prescription | Prescription | Prescription |
| Style | Receiver-in-canal (RIC) | All styles available | All styles available | All styles available |
| Battery type | Rechargeable | Rechargeable and disposable | Rechargeable or disposable | Rechargeable and disposable |
FAQs
What is the best Phonak hearing aid?
The best Phonak hearing aid depends on your specific needs. The most advanced model, Audéo™ Sphere Infinio, has AI-powered noise reduction and Bluetooth connectivity, which is ideal if you need speech clarity in noisy environments. The Phonak Lyric™ is perfect for an invisible, hassle-free hearing solution. The Audéo™ Lumity is a great option for users who want health tracking and straightforward features.
Are Phonak hearing aids good?
Yes, Phonak hearing aids are widely recognized for their advanced technology, durability, and excellent sound quality. Phonak is one of the leading brands in the hearing aid industry, known for innovations like AI-based sound processing, Bluetooth connectivity, and features that enhance speech clarity. Users often praise the device’s comfort and adaptability to different environments.
How long do Phonak hearing aids last?
Phonak hearing aids typically last five to seven years, depending on care and maintenance. Rechargeable batteries usually need replacement after four to five years, but regular cleaning and servicing can help extend the devices’ lifespan.
Are Phonak hearing aids covered by Medicare?
Original Medicare (Parts A and B) does not cover the cost of hearing aids, including Phonak models. (10) However, some Medicare Advantage (Part C) plans may offer coverage for hearing aids, depending on the specific plan. It’s recommended to check with your insurance provider for details about coverage options.
Our experts
Dr. Heidi Moawad
Dr. Heidi Moawad is a neurologist and professor at Case Western Reserve University School of Medicine in Cleveland, Ohio. She serves on the editorial board of Neurology Clinical Practice and is a reviewer for Neurology. She is on the board of Medical Examiners.
Krista Manning
Krista Manning is an accomplished medical copy editor and fact-checker who stands out in the pharmaceutical, health, and wellness domains. With a meticulous eye for detail and a command of medical language, Krista ensures the accuracy and clarity of content. Beyond her professional expertise, Krista is an advocate for mental health awareness. Recognizing the crucial intersection of psychological and physical well-being, she actively contributes to projects that promote mental health awareness within the healthcare narrative. Krista’s commitment extends beyond the pages she edits, emphasizing the holistic nature of health communication.
Lauren Sherman
Fortune Recommends Writer
About Author
Lauren Sherman brings a blend of academic rigor and practical application to her role as a health content expert. With a Master’s degree in Human Genetics from the University of Colorado Anschutz Medical Center, Lauren combines deep scientific knowledge with real-world experience gained at National Jewish Health and Children’s Hospital Colorado. She specializes in creating authoritative and engaging content tailored to aging adults, drawing on her extensive research into products and strategies that enhance the quality of life for this demographic. Her work is informed by personal experience, having navigated the aging process with her own parents, and is underpinned by a commitment to providing actionable insights for her readers. Lauren’s contributions can be found on renowned platforms such as NCOA.org, HelpGuide.org, and MarketWatch.com, where she addresses complex health topics with clarity and compassion.
References
- Quick Statistics About Hearing, Balance, & Dizziness. National Institute on Deafness and Other Communication Disorders. Updated Sept. 20, 2024. https://www.nidcd.nih.gov/health/statistics/quick-statistics-hearing#
- Powell, D. S., Oh, E. S., Reed, N. S., Lin, F. R., & Deal, J. A. Hearing Loss and Cognition: What We Know and Where We Need to Go. Frontiers in Aging Neuroscience. Feb. 28, 2022. 769405. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8920093/
- Depression and Hearing Loss. American Academy of Audiology. https://www.audiology.org/consumers-and-patients/hearing-and-balance/depression-and-hearing-loss/#
- Aishwarya Shukla MPH, Michael Harper, Emily Pedersen MPH, Adele Goman PhD, Jonathan J. Suen AuD, Carrie Price MLS, Jeremy Applebaum, Matthew Hoyer, Frank R. Lin MD, PhD, Nicholas S. Reed AuD. Hearing Loss, Loneliness, and Social Isolation: A Systematic Review. Otolaryngology—Head and Neck Surgery. March 10, 2020. https://aao-hnsfjournals.onlinelibrary.wiley.com/doi/10.1177/0194599820910377
- How Does Hearing Loss Impact Quality of Life? Pacific Neuroscience Institute. April 27, 2022. https://www.pacificneuroscienceinstitute.org/blog/news/how-does-hearing-loss-impact-quality-of-life-pacific-neuroscience-institute/
- Yadav AK, Ahsan A, Kumar V. Impact of Hearing Aid Usage on Emotional and Social Skills in Persons With Severe to Profound Hearing Loss. J Audiol Otol. 2023 Jan;27(1):10-15. doi: 10.7874/jao.2022.00290. Epub 2023 Jan 10. PMID: 36710415; PMCID: PMC9884987. https://pmc.ncbi.nlm.nih.gov/articles/PMC9884987/
- Bluetooth Vs. Bluetooth Low Energy: What’s The Difference? Link Labs May 17, 2023. https://www.link-labs.com/blog/bluetooth-vs-bluetooth-low-energy#
- Introducing Auracast™. A Bluetooth Technology. Auracast | Bluetooth® Technology Website
- The next generation of assistive listening is AURACAST™. But what, when, where, how? Audiology Worldnews. https://www.audiology-worldnews.com/uk-news/market-uk-news/the-next-generation-of-assistive-listening-is-auracast-but-what-when-where-how/
- Hearing Aid Coverage. Medicare. https://www.medicare.gov/coverage/hearing-aids